HURR E NOOR — Wholesale Clothing Brand
At Hurr e Noor, we are committed to providing quality clothing and a reliable wholesale shopping experience. We encourage all wholesale buyers to carefully inspect their orders upon delivery.
1. Inspection Upon Delivery
- Customers are responsible for checking their goods at the time of delivery.
- All articles, quantities, colours, and sizes should be verified against the invoice.
- Any shortage, incorrect article, or manufacturing defect must be reported within 48 hours of receiving the goods.
2. Return & Exchange Eligibility
- Returns or exchanges may be considered for manufacturing defects, incorrect articles, or order discrepancies.
- All claims must be submitted within 48 hours of delivery.
- Customers must provide the invoice number and relevant product photographs where applicable.
- All return and exchange requests are subject to management review and approval.
3. Non-Returnable Items
- Goods damaged after delivery due to improper handling or use are not eligible for return.
- Washed, worn, altered, or modified articles will not qualify for return or exchange.
- Requests submitted after the 48-hour reporting period will generally not be accepted, except where required by applicable law.
4. Wholesale Orders
- Hurr e Noor operates as a wholesale clothing brand.
- Minimum Order: 14 Dresses in One Size.
- Orders below the required minimum quantity will not be accepted.
- Customers are advised to confirm article details, colours, sizes, and quantities before finalizing orders.
5. Return & Exchange Procedure
- Contact our official WhatsApp support within 48 hours of receiving your order.
- Provide your invoice number, product details, and relevant photographs.
- Our management team will review the claim and communicate the decision.
- If approved, return or exchange instructions will be provided.
- Customers should not send goods back without prior authorization.
6. Refunds & Replacements
- Eligible and approved claims may be resolved through an exchange, replacement, or refund, as appropriate.
- Any applicable return shipping arrangements will be communicated during the claim review.
- Refunds, where approved, will be processed according to the agreed payment method and applicable legal requirements.
7. Contact Information
For returns, exchanges, or order-related concerns, please contact our customer support team.
Website: https://hurrenoor.com
WhatsApp: +92 315 1919999
HURR E NOOR — Wear Your Grace.